We have been predictably able to minimise lead outreach turn around time (TAT) to less than 60 minutes, while servicing up to 5X of regular volumes – something unheard of in the industry so far!
If demand fluctuates, your allocated workforce scales up and down automatically.
Convert your CapEx to OpEx and grow your business without fixed costs holding you down. No setup fees, no seat-costs, and no overheads! You pay per minute, ensuring up to 40% increased ROI versus traditional setups (in-house or BPO).
Our platform manages the workforce, so you can scale without worrying about idle time.
SquadVoice uses Calls, SMS, Emails, and IVR to service your existing or prospective customers end-to-end. With SquadVoice, you can increase your market penetration by servicing customers across multiple channels and in 7 different vernaculars.
Our platform ensures high-fidelity data capture and includes a dashboard so you can analyse your metrics in-depth.
We use a hybrid model combining Humans + AI to help businesses de-risk large scale operations and improve their time-to-money cycles, powering hyper-growth without hyper-burn.
Here are the 3 most important things you should know about us:
We seamlessly replicate business processes using Humans + A.I. together
We complete work using high-quality crowdsourced workforce pools
We automate communication engines powered by data intelligence
49,999/month (+ taxes)
1,99,999/month (+ taxes)
4,99,999/month (+ taxes)
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Our workforce is comprised of people who have traditionally lacked access to work – women, grad students, and entry-level workers. Our worker-partners go through a stringent evaluation and training process, and are incentivised above the market average to keep working and learning via the app.
We form micro-communities to enable peer-to-peer learning and provide live support.Our custom quality checks for your live workflows include qualification tasks, maker-checker modules, intelligent sampling, and continuous filtration to weed out poor performers.
Our callers sign-up for strict NDAs and Agreements. They also complete KYC forms to submit verified personal data. Our click to call feature masks customer telephone numbers and calls are recorded to flag off any violations. In fact, agents working from home on our systems present 3X lesser risk of theft and fraud vs. brick and mortar outsourcing.
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